Customer Service

Blocworx is a proud supporter of organisations that do great around the world. That’s why we offer discounted pricing for qualified non-profit organisations. Kindly contact our sales team here (link to contact info) for any applicable discounts!
If you have paid for a yearly account in the last 30 days, and for some reason, need to cancel your account, you are entitled to a full refund. To receive the refund, simply cancel the account and email support@blocworx.com, explaining you have cancelled the account and would like to receive a full refund.

Software

You can add or remove users at any time, without even changing your subscription. Once you update the users you need unlike other services, we don’t charge additional fees the number of users you have. You can have as many users as you’d like.

Billing

You can purchase Blocworx with any major credit or debit card. We accept bank transfers via bespoke invoices that meet a minimum fee - Feel free to reach out to support@blocworx.com for more info.
The Blocworx products you purchase online are priced individually per product. This allows you to pick and choose specific products custom to your business needs without additional costs. Unlike other providers, Blocworx does not charge per user therefore you can have multiple users within your business all using the Blocworx hub. We also have other packages available for people that want to make use of our software completely unleashed. Contact us today to find out more.
Yes you can add products to your Blocworx hub at any time by purchasing a new product. To add a new module simply select the product you want and click. From there, click on buy now and your new product will appear on your Blocworx system immediately.

Tech

The security of our customer’s data is our top priority. Blocworx is built with strict security requirements and protocols to secure your data, such as ISO…and ISO… and is undergoing annual security audits and assessment. Additionally, we host data in secure SSAE 16/SOC2 certified data centres, implement firewalls and access restrictions on our servers to better protect your information, and work with third party security researchers to ensure our practices are secure. We use high physical, procedural and technical security measures to preserve the integrity and security of your data, as well as adhering to the strictest data protection laws.