Introducing the New and Improved Blocworx UI

Blocworx is committed to ensuring that every user has a great experience using Blocworx, whether your are a No coder / Citizen Developer or the end user. Every no code or low code solution has to give the user a great experience and this is why we have a team of UI and UX experts dedicated to finding ways to continually improve software. Today we’re excited to announce our new UI that has transformed the look of Blocworx.


First, we’ve updated the look and feel of the system with new colours based on our new brand. These colours are not only pleasing to the eye, but are designed to streamline the system. For example, modules are no longer a single colour which can make it difficult to identify specific tasks, new colours make it easier to group the data, and new button styles highlight modules to draw your eye to the data that matters most.

Classic Cartolytics UI- With classic brand colours
New Blocworx UI – With new brand colours
Blocworx No code software


Furthermore, we’ve simplified the system by introducing module icons. In the classic UI, there were often multiple lists of modules. These paths were named but did not contain visual cues to help users quickly recognised the modules and click through to the next step. In the new UI, we’ve simplified the process of identifying users’ workflows. For example, a Calendar icon is available to symbolise the Calendar module for scheduling tasks. This is one example of a principle you’ll see applied throughout the new UI – simplifying the experience for every user.

Classic Cartolytics UI – Classic module
Blocworx no code software
New Blocworx UI – New module icons
Blocworx No Code Software New UI


Next, we created a new sidebar menu that centralises user’s workflow and allows a customer logo to be visible on the interface. The customer logo offers platform personalisation for the end-user. Additionally, the sidebar includes new paths such as ‘Account’, ‘Manage Data’ and ‘Alerts’. These new paths provide users a simpler way to quickly access their controls to manage their system.

Classic Cartolytics UI – Classic sidebar menu
Blocworx No code software
New Blocworx UI – New sidebar menu


Next, we revised our dark & light mode skins to give users the option to switch between two inviting backgrounds. We researched preferences and found that some people find white text on backgrounds much easier to read, while others find a darker interface can reduce the glare when you’re viewing screens and using the platform after dark. If you prefer a white or dark background it’s simple to alternate between these with the ‘Switch Skin’ toggle bar.

New Blocworx UI – Dark mode
Blocworx No code software
New Blocworx UI – Light mode


Finally, we’ve enhanced our form design to allow better visibility of data and offer a more aesthetically appealing experience through modern rounded buttons. In addition, a toolbar has been applied to inform users when they are editing a form and the option to cancel editing. This offers users a simple and more engaging experience when entering data onto the platform.

Classic Cartolytics UI – Classic form design
Blocworx No code software
New Blocworx UI – New form design

All of these enhancements are available today to all Blocworx users. Existing customers will be updated to the new user interface automatically. New Blocworx users will land in the new user interface by default upon logging in.

We’d like to thank the design team at Copper Reed Studio for all their work in designing the new Blocworx UI.

As always, we’re eager to hear what you think. If you have feedback on these enhancements or ideas for additional enhancements you’d like to see, please submit them via email here:

Isobel Hogan, Marketing Executive at Blocworx

5 Step Guide to Increase Process Efficiency

You have a clear documented process, but it’s not running smoothly. There is always something that gets stuck somewhere taking a toll on process efficiency. What is possibly setting things off-track?

Business processes are designed to streamline the way that you and your team work. A process is more than just documentation. If you don’t have a well-designed process and a strategy to constantly monitor and optimise it, you can never steer your business to success.

What is process efficiency?

Process efficiency is a measure of how smooth a process is executed, factoring-in the time and the resources spent. It either has a direct or indirect impact on profitability. Processes are often the repeatable aspects of a business that can be heavily optimised to improve efficiency.

Blocworx Process Builder

Why is it important to have efficient processes?

1. Increased productivity

Your teams are faster at getting to the finish line because everything operates smoothly.

2. Minimised errors

There are virtually no errors due to mistakes by individuals or due to the system you have in place. Even if problems occur, they are fixed quickly without chaos.

3. Reduced operational costs

Your company incurs less expenses due to minimised errors and quick recovery time.

4.Increased flexibility to changes

Employees have a powerful grasp of how processes are run, making teams flexible to any adjustments in the business climate.

5 steps to increase process efficiency

Here is a step-by-step work plan to increase the efficiency of any process.

1. Understand your existing process

When you implemented a process for the first time, people might have followed it perfectly. But if the steps in the process are dysfunctional, it may be due to faults in the system or the people responsible. Gather data on where these discrepancies occur and how the process deviated from the documentation. You need to collect data on where the differences occur and how the process deviated from the original documentation.

Here are some plausible circumstances that could have led to inconsistency:

Unskilled employees

The employee does not have the skill needed to complete a specific task to a high degree.

Information overload

Employees keep contemplating the task at hand and ask for more information or ask for the same set of instructions/data at every occasion.

Shadow processes

“I’ve done this numerous times, it’s okay to not notify that person this once”, “I’ll fix it later on”, “The system is down so I’ll note it down for now”. These are common shadow processes that invite errors.

Redundant steps

Some steps in the process consume time and add no value to the overall task.

Lack of awareness

No awareness amongst employees of the scope of the process and the goal you are trying to achieve with it.

No common terminology

Lack of a standard business terminology for the process often leads to confusion.

Lastly, make sure to question individuals and find out the reasons that prompted them to go out of line. Write down all data and go to the next step.

2. Set business goals and KPIs

What are the goals you’re looking at right now? To increase your revenue by 50% by next year? Increase your CSAT (customer satisfaction) score to 85% in the coming quarter? Increase the number of manufactured products by 25%? Be clear on these goals. Once your business goals are in place, derive KPIs (Key Performance Indicators) that serve as checkpoints to achieve your goals.

For example, if you want to increase your customer satisfaction score to 85% in the next quarter, you have to provide a better customer experience. If you want to increase the number of deals closed, you have to be faster in reaching out and following up.

Generally, processes should always align with your current business goals and cascade down to individual steps through KPIs.

3. Build and redesign your ideal process

Now that you have insights from your existing process and the goals and KPIs of your business, link these two by designing a new process that will increase process efficiency.

In the process redesign, your first step is to identify a stakeholder for each KPI. These individuals are responsible for monitoring and optimising for the metric that measures their respective KPIs.

After you assign stakeholders, start redesigning the workflow. Take the existing steps and start fixing them one by one. Does it begin with the right person? What information does the next person need from the first to take necessary action? List them out and include them.

After you design the workflow, consider circumstances when the steps in your process need to break the designed workflow. You have many of these in your old process. Why did it occur? Did the person forget about it? Does it need more information from the previous step? Did an unexpected situation arise that needed a unique resolution? Document all these exceptions in your process redesign and decide what happens in those situations.

4. Implement the improved process

Now that you have a solid process ready to go, it’s time to implement it. But it’s not as simple as handing out the new process manuals to everyone.

It’s one thing to get process cycle efficiency with a team of four. I’ts quite another to have a streamlined process with a team of four thousand. In other words, your process efficiency will only improve when you and your colleagues take action, once you have built out a more efficient process, you need to document and share your process for others to follow.

To implement the process successfully, the first stage is to communicate changes to your stakeholders of the process. You have to explain why you redesigned the process in the first place, and how the new process is going to help everyone achieve their goals faster.

The second stage is to implement the process in multiple stages. People need time to understand, adjust, and adapt. If they need to acquire a new skill set, make sure you help them learn. By the end of the last stage of implementation, your new process is operating fully.

5. Measure, monitor and optimise the new process

Your job doesn’t stop at implementation. Efficient processes require constant monitoring and optimisation to observe an increase.

Keep an eye on all your KPIs throughout the duration of a live process. This doesn’t mean you should run behind every task all the time. You can generate reports at constant intervals to analyse them in small pieces. Collect feedback from the stakeholders and see where they face challenges. Straighten and iron them out.

After the completion of an adequate number of tasks, analyse the reports and see where improvements can be made. There’s a simpler way to monitor processes. Continue to the next section to see how.

The forefront of process efficiency

According to a study, SMEs are spending over 120 hours per year on admin tasks because their employer is still reliant on manual administration processes. This lack of investment in technology leads to a lack of trust in data amongst employees which results in business decisions taking longer.

With the right process optimisation tool like Blocworx Process Builder, you can design, implement, and manage a business process with ease. Blocworx allows you to easily monitor multiple processes, track and optimise your performance. You can get consistent feedback with live reports saving your business time, costs and valuable resources. Try Blocworx and see your process efficiency go through the roof.


Isobel Hogan, Marketing Executive at Blocworx